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Description
Certeza is a platform designed for businesses in Colombia that focuses on debt collection and payment reconciliation. It efficiently manages receivables by following established business rules and facilitates communication through various channels such as WhatsApp, SMS, email, and phone calls while overseeing internal tasks. The system captures responses, commitments, and agreements, reconciles payment references with obligations, and keeps a detailed, auditable account history alongside operational reports. The implementation process begins with a carefully monitored pilot program and includes support from a dedicated Customer Success specialist. Clients are allowed to use their existing ERP, accounting systems, CRM, and payment gateways, while also retaining control over sensitive decisions. Certeza is equipped to handle preventive, administrative, and extrajudicial pre-legal collection processes. Importantly, it refrains from lending money, holding funds, repairing credit histories, initiating lawsuits, executing seizures, or offering legal representation. Pricing is based on performance and varies according to individual contracts, ensuring that clients receive tailored services that meet their specific needs. This flexibility allows organizations to effectively manage their receivables while maintaining their established practices.
Description
Debtrak is utilized by various governments, financial institutions, and large enterprises across the globe due to its unparalleled capacity to meet the demands of debt collection software. In an era where effective debt recovery is crucial, few technologies can match the versatility and strength of Debtrak. The platform's remarkable success is evident, as no client has switched to another software solution since our inception in 2002. We offer seamless integration with standard industry interfaces, payment gateways, dialers, and data services for easy import and export. Debtrak also includes a client and debtor extranet, complemented by a mobile-responsive web application for debtors. Our systems, which are compliant with PCI DSS and undergo regular penetration testing, are integral to our Defence-in-Depth Strategy. The advantages are clear, with over 1500 features and tools designed to tackle a multitude of issues that most debt collection software fails to address. Furthermore, the configuration process is user-friendly, requiring no developer expertise to set up. This accessibility allows organizations to swiftly implement Debtrak and benefit from its comprehensive capabilities.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
$4000 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CERTEZA FINTECH S.A.S.
Founded
2026
Country
Colombia
Website
certeza.app/
Vendor Details
Company Name
Debtrak
Founded
2006
Country
United Kingdom
Website
www.debtrak.com
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes