Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Certero for Enterprise Software Asset Management is the Certero product. It combines live data from Certero's advanced inventory and discovery with intelligent software recognition and license reconciliation tools, removing the need for manual labor from the SAM process.
The result is an ELP in real-time and a solution that provides clarity across all IT hardware and software.
Certero handles the complex data "heavy lifting" so that you can concentrate on optimizing & managing your IT value & cost.
This is part Certero's unified platform for technology management, which can manage IT assets holistically from desktop to datacenter, mobile, SaaS & Cloud.
Unifying ITAM/SAM reduces costs and consolidates your asset information; it allows automation, vastly superior insight and BI.
Certero provides exceptional support for modern solution architectures. Customers report the fastest implementation times, highest satisfaction levels and best overall service from Certero according to Gartner's Peer Insights.
Description
Infraon Infinity is an all-encompassing SaaS product suite designed to keep your IT infrastructure and customer success aligned, facilitating rapid resolutions anytime and anywhere. Its modular design allows you to initiate with a small setup and expand extensively as needed. By implementing an IT infrastructure and customer ecosystem, you can gain valuable insights into aspects like noise reduction and predictive remediation. Regardless of the company's scale, maintaining a consistently operational IT infrastructure is a top priority for executives at all levels, including CEOs and CTOs. The time lost in managing IT assets can have catastrophic consequences, especially now when support ticket volumes are surging across various customer and employee channels, alongside the increasing intricacies of legacy, cloud, and hybrid IT environments. To complicate matters further, ITOps teams shouldn't have to navigate through a tangled web of SaaS and on-premise products that come with frustrating user experiences. Additionally, businesses may find themselves compelled to switch products as they grow, impacting their operational efficiency and overall success. Embracing a streamlined solution like Infraon Infinity can help mitigate these challenges effectively.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Certero for Cloud
Yes
Certero for Enterprise ITAM
Yes
Certero for Mobile
Yes
Infraon AIOps
No
Infraon Assets
No
Infraon Helpdesk
No
Infraon IMS
No
Infraon ITSM
No
Infraon NCCM
No
Infraon NMS
No
Integrations
Certero for Cloud
No
Certero for Enterprise ITAM
No
Certero for Mobile
No
Infraon AIOps
Yes
Infraon Assets
Yes
Infraon Helpdesk
Yes
Infraon IMS
Yes
Infraon ITSM
Yes
Infraon NCCM
Yes
Infraon NMS
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Certero
Founded
2006
Country
United Kingdom
Website
www.certero.com
Vendor Details
Company Name
Infraon
Founded
2021
Country
United States
Website
infraon.io/infraon-infinity.html
Product Features
Application Lifecycle Management
Administrator Level Control
Yes
Defect Tracking
No
Iteration Planning
No
Project Management
No
Release Management
Yes
Requirements Review
No
Task Management
No
Test Case Tracking
No
User Level Management
Yes
Version Control
Yes
Cloud Cost Management
Cost Reduction Optimization
Yes
Dashboard
Yes
Data Import/Export
Yes
Data Storage
No
Data Visualization
Yes
Resource Usage Reporting
Yes
Roles / Permissions
Yes
Spend and Cost Reporting
Yes
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
No
Supplier Management
No
License Management
Automatic SKU Recognition
Yes
Central LM Server
Yes
Copy Protection
No
History Tracking
Yes
Node Management
Yes
Online Activation
Yes
Portable License
No
Sarbanes-Oxley Compliance
Yes
Timing Rights
Yes
Trial License
Yes
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No