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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Certero for Enterprise Software Asset Management is the Certero product. It combines live data from Certero's advanced inventory and discovery with intelligent software recognition and license reconciliation tools, removing the need for manual labor from the SAM process. The result is an ELP in real-time and a solution that provides clarity across all IT hardware and software. Certero handles the complex data "heavy lifting" so that you can concentrate on optimizing & managing your IT value & cost. This is part Certero's unified platform for technology management, which can manage IT assets holistically from desktop to datacenter, mobile, SaaS & Cloud. Unifying ITAM/SAM reduces costs and consolidates your asset information; it allows automation, vastly superior insight and BI. Certero provides exceptional support for modern solution architectures. Customers report the fastest implementation times, highest satisfaction levels and best overall service from Certero according to Gartner's Peer Insights.

Description

Infraon Infinity is an all-encompassing SaaS product suite designed to keep your IT infrastructure and customer success aligned, facilitating rapid resolutions anytime and anywhere. Its modular design allows you to initiate with a small setup and expand extensively as needed. By implementing an IT infrastructure and customer ecosystem, you can gain valuable insights into aspects like noise reduction and predictive remediation. Regardless of the company's scale, maintaining a consistently operational IT infrastructure is a top priority for executives at all levels, including CEOs and CTOs. The time lost in managing IT assets can have catastrophic consequences, especially now when support ticket volumes are surging across various customer and employee channels, alongside the increasing intricacies of legacy, cloud, and hybrid IT environments. To complicate matters further, ITOps teams shouldn't have to navigate through a tangled web of SaaS and on-premise products that come with frustrating user experiences. Additionally, businesses may find themselves compelled to switch products as they grow, impacting their operational efficiency and overall success. Embracing a streamlined solution like Infraon Infinity can help mitigate these challenges effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Certero for Cloud Yes 
Certero for Enterprise ITAM Yes 
Certero for Mobile Yes 
Infraon AIOps No 
Infraon Assets No 
Infraon Helpdesk No 
Infraon IMS No 
Infraon ITSM No 
Infraon NCCM No 
Infraon NMS No 
Infraon OSS No 
Infraon SecuRA No 
Infraon Uptime No 
JSON No 
ServiceNow Yes 

Integrations

Certero for Cloud No 
Certero for Enterprise ITAM No 
Certero for Mobile No 
Infraon AIOps Yes 
Infraon Assets Yes 
Infraon Helpdesk Yes 
Infraon IMS Yes 
Infraon ITSM Yes 
Infraon NCCM Yes 
Infraon NMS Yes 
Infraon OSS Yes 
Infraon SecuRA Yes 
Infraon Uptime Yes 
JSON Yes 
ServiceNow No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Certero

Founded

2006

Country

United Kingdom

Website

www.certero.com

Vendor Details

Company Name

Infraon

Founded

2021

Country

United States

Website

infraon.io/infraon-infinity.html

Product Features

Application Lifecycle Management

Administrator Level Control Yes 
Defect Tracking No 
Iteration Planning No 
Project Management No 
Release Management Yes 
Requirements Review No 
Task Management No 
Test Case Tracking No 
User Level Management Yes 
Version Control Yes 

Cloud Cost Management

Cost Reduction Optimization Yes 
Dashboard Yes 
Data Import/Export Yes 
Data Storage No 
Data Visualization Yes 
Resource Usage Reporting Yes 
Roles / Permissions Yes 
Spend and Cost Reporting Yes 

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management No 

License Management

Automatic SKU Recognition Yes 
Central LM Server Yes 
Copy Protection No 
History Tracking Yes 
Node Management Yes 
Online Activation Yes 
Portable License No 
Sarbanes-Oxley Compliance Yes 
Timing Rights Yes 
Trial License Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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