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Description
Certainly is an AI platform that uses conversational AI to facilitate ecommerce and customer support. Companies can deliver extraordinary experiences and scale their growth with our next-generation technology.
Conversations with visitors provide insight that helps to ensure fewer product returns, lower cart abandonment, and a higher customer lifetime value.
Certainly is on an ambitious mission to help businesses create amazing user experiences by creating a digital counterpart of their top salesperson.
The Certainly Conversational Ai software works seamlessly across all platforms that you use to run your business.
It's your new conversational interface for customer care, sales, marketing, community, HR, and management. It transforms any interaction into a frictionless and relevant user experience.
Are you curious about how automated chat could help your business? Let one of our experts walk you through a Conversational AI chatbot that is tailored to your content.
Description
Sellence operates as an AI-driven SMS sales agent specifically designed for ecommerce and B2C brands, effectively closing sales through tailored, one-on-one conversations while also managing abandoned carts, addressing browse abandonment, starting welcome sequences, re-engaging inactive customers, and automatically revitalizing leads. In contrast to conventional chatbots that merely respond to inquiries, Sellence's agents leverage machine learning and conversational AI to adapt to customer intentions, resulting in conversion rates that are five times higher, increased agent capacity by 1.5 times, and an impressive 5.5% boost in client engagement without any initial costs. The platform integrates effortlessly with prominent ecommerce solutions such as Shopify, WooCommerce, BigCommerce, and Magento, as well as custom storefronts through user-friendly API connectors, enabling brands to scale personalized SMS outreach effectively while avoiding mass messaging. Its innovative conversation flows and immediate personalization ensure interactions that mimic human communication, ultimately building trust with customers. By utilizing Sellence, brands can enhance their customer experience and drive sales growth in an increasingly competitive market.
API Access
Has API
API Access
Has API
Integrations
Shopify
BigCommerce
Crowdin
Facebook
Freshdesk
Google Calendar
HubSpot Customer Platform
Jira
Jira Work Management
Klaviyo
Integrations
Shopify
BigCommerce
Crowdin
Facebook
Freshdesk
Google Calendar
HubSpot Customer Platform
Jira
Jira Work Management
Klaviyo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$250 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Certainly
Founded
2016
Country
Denmark
Website
www.certainly.io
Vendor Details
Company Name
Sellence
Country
United States
Website
www.sellence.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat