Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Certainly is an AI platform that uses conversational AI to facilitate ecommerce and customer support. Companies can deliver extraordinary experiences and scale their growth with our next-generation technology.
Conversations with visitors provide insight that helps to ensure fewer product returns, lower cart abandonment, and a higher customer lifetime value.
Certainly is on an ambitious mission to help businesses create amazing user experiences by creating a digital counterpart of their top salesperson.
The Certainly Conversational Ai software works seamlessly across all platforms that you use to run your business.
It's your new conversational interface for customer care, sales, marketing, community, HR, and management. It transforms any interaction into a frictionless and relevant user experience.
Are you curious about how automated chat could help your business? Let one of our experts walk you through a Conversational AI chatbot that is tailored to your content.
Description
Transforming Customer Engagement through Multimodal AI and Intelligent Interactions, Marketrix’s Twin Avatars harness cutting-edge emotional intelligence to perceive and react to customer feelings instantly, ensuring that interactions are both effective and compassionate. Our AI not only grasps the design of your website or product but also navigates users seamlessly through its layout, significantly improving their overall experience. By delivering intelligent, context-sensitive support at every juncture, we customize interactions based on user behavior. Additionally, we focus on recognizing customer emotions in the moment, allowing us to offer personalized and sympathetic replies. This careful crafting of dialogues ensures that each interaction maintains a tone that feels both natural and reassuring. Furthermore, our AI Avatars facilitate Co-browsing sessions with either AI or Human Agents, providing a versatile support system. Ultimately, this technology allows for a deeper understanding of your real-time traffic, steering efforts toward achieving immediate conversions. With these innovations, businesses can foster stronger relationships with their customers while driving success.
API Access
Has API
No
API Access
Has API
No
Integrations
Crowdin
Yes
Facebook
Yes
Freshdesk
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Jira
Yes
Jira Work Management
Yes
Klaviyo
Yes
Microsoft Azure
Yes
Integrations
Crowdin
No
Facebook
No
Freshdesk
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
Jira
No
Jira Work Management
No
Klaviyo
No
Microsoft Azure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Certainly
Founded
2016
Country
Denmark
Website
www.certainly.io
Vendor Details
Company Name
Marketrix.ai
Country
United States
Website
www.marketrix.ai/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No