Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CVX 3 will transform your perception of customer experience. You'll see the power of real-time to improve customer engagement and increase top-line revenue. The ability to analyze customer journeys using the most advanced artificial intelligence allows for a dramatic increase in understanding of customer behavior. Advanced data engineering is used to generate customer journeys that score across all key performance indicators (KPIs), next-best actions and offers (NBAs/NBOs) in less time than a second. This is real real-time CX. Real-time CX can be applied in digital commerce, support centers and connected vehicles. Cerebri AI CVX 3 automates AI processes and reduces time to implement AI insights into production. Integrated low-code tools allow for flexibility in developing logic as business environments change.
Description
Optimize the management of journeys to save valuable time while enabling informed, data-driven decisions that enhance customer loyalty and drive revenue growth. Conduct team workshops to easily transform ideas into actionable journeys with just a click. Utilize our templates or design your own journeys, while our persona-integrated DEI tool identifies biases that may influence these experiences. Make informed choices that align with both customer preferences and business objectives. Enrich your journeys by incorporating all relevant research insights, recommendations, and performance metrics. Experience real-time collaboration with your team and provide contextual feedback throughout your project. All your data and insights are conveniently accessible through a centralized hub equipped with powerful search functionalities, ensuring efficiency and ease of use. With these tools, you can continually refine and improve your strategies, fostering a culture of innovation and responsiveness within your organization.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2,000 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cerebri
Founded
2016
Country
United States
Website
www.cerebriai.com
Vendor Details
Company Name
JourneyTrack
Founded
2021
Country
United States
Website
www.journeytrack.io
Product Features
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
Yes
Behavioral Analytics
Yes
Collaboration
No
Customer Profiles
Yes
Data Import / Export
No
Predictive Analytics
Yes
Surveys & Feedback
No
Templates
No
Product Features
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
No
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
No