Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cerb serves as a comprehensive hub for all your team's contact center information. You can generate records to monitor various aspects that matter to you, such as survey feedback, form submissions, customer satisfaction ratings, orders, suppliers, assets, products, deals, client reviews, courses, students, licenses, and more. Enhance your tracking by adding fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice options, picklists, record links, URLs, or open text entries. If those options still fall short, there's the flexibility to create your own custom field types. Dive into a rich interconnection of data through powerful search queries. For instance, if you need to find a list of resolved email exchanges with customer support from the last year that started on a weekday but occurred outside regular business hours, involved healthcare clients in Europe with more than 100 employees, lacked an active service-level agreement, included at least one female executive, took over a week for a response, and did not contain any PDF attachments larger than 1MB, Cerb can fulfill that request effortlessly. With such robust capabilities, you can ensure that no detail goes overlooked in your data management efforts.
Description
Lorelight is an innovative platform for monitoring brand performance in the realm of artificial intelligence, allowing communication experts to effectively track, assess, and enhance their brand's visibility on prominent AI platforms like ChatGPT, Claude, Gemini, Meta, Deepseek, and Mistral. By initiating a brand project, users can effortlessly establish monitoring processes, pinpoint significant competitors, and utilize intelligent prompts customized for their specific industry. The platform also delivers share of voice analytics, which evaluates a brand's weighted presence in comparison to its competitors within AI-generated discussions, employing an inverse rank formula to elevate the most significant mentions. Additionally, Lorelight features AI sentiment analysis to gauge how various AI systems perceive a brand, categorizing sentiments as positive, negative, or neutral while providing contextual information. Users can uncover organic mentions of their brand in AI-driven dialogues that they did not initiate, thereby gaining valuable insights into their standing in the competitive landscape. This comprehensive approach empowers brands to refine their strategies and enhance their overall reputation in the rapidly evolving AI space.
API Access
Has API
No
API Access
Has API
No
Integrations
ChatGPT
No
Claude
No
Claude Sonnet 3.5
No
DeepSeek
No
GPT-4
No
Gemini
No
Gemini Enterprise
No
Grok
No
Grok 2
No
HubSpot CRM
No
Integrations
ChatGPT
Yes
Claude
Yes
Claude Sonnet 3.5
Yes
DeepSeek
Yes
GPT-4
Yes
Gemini
Yes
Gemini Enterprise
Yes
Grok
Yes
Grok 2
Yes
HubSpot CRM
Yes
Pricing Details
$30 per seat per month
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Webgroup Media
Country
United States
Website
cerb.ai/
Vendor Details
Company Name
Lorelight
Founded
2025
Country
United States
Website
lorelight.ai/
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
Yes
Project Management
No
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes