Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cerb serves as a comprehensive hub for all your team's contact center information. You can generate records to monitor various aspects that matter to you, such as survey feedback, form submissions, customer satisfaction ratings, orders, suppliers, assets, products, deals, client reviews, courses, students, licenses, and more. Enhance your tracking by adding fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice options, picklists, record links, URLs, or open text entries. If those options still fall short, there's the flexibility to create your own custom field types. Dive into a rich interconnection of data through powerful search queries. For instance, if you need to find a list of resolved email exchanges with customer support from the last year that started on a weekday but occurred outside regular business hours, involved healthcare clients in Europe with more than 100 employees, lacked an active service-level agreement, included at least one female executive, took over a week for a response, and did not contain any PDF attachments larger than 1MB, Cerb can fulfill that request effortlessly. With such robust capabilities, you can ensure that no detail goes overlooked in your data management efforts.
Description
We assist individuals in staying informed and recalling previous knowledge, which enhances their effectiveness in discussions. Sales representatives receive up-to-the-minute tactics and strategies that elevate the quality of their interactions with potential clients. This approach eliminates the inefficiencies caused by the slow transfer of information from senior leadership to actual sales conversations. With prepared questions to initiate discussions, representatives can focus on key points that enhance both relevance and accuracy during detailed exchanges. The Copilot feature enables representatives to discover information they weren't previously aware of needing. When a representative seeks an answer, they often turn to their colleagues, which can divert the team's attention from selling. Our platform serves as a centralized hub for all internal knowledge as well as customer-facing materials and resources. Plus, accessing the most recent documents is just a click away, ensuring they are readily available for sharing. Ultimately, this system streamlines communication and empowers sales teams to operate more efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
ExcelMaster.ai
No
Goodcall
No
InsForge
No
MINDely
No
Project Insight
No
Promptimize
No
Slaask
Yes
Solid
No
Supadev
No
Trucking Hub
No
Integrations
ExcelMaster.ai
Yes
Goodcall
Yes
InsForge
Yes
MINDely
Yes
Project Insight
Yes
Promptimize
Yes
Slaask
No
Solid
Yes
Supadev
Yes
Trucking Hub
Yes
Pricing Details
$30 per seat per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Webgroup Media
Country
United States
Website
cerb.ai/
Vendor Details
Company Name
Copilot
Founded
2021
Country
United States
Website
www.copilotup.com
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
Yes
Project Management
No
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes
Product Features
Sales Content Management
Audio / Video Recording
No
Audio File Management
No
Branded Sales Content
No
Centralized Sales Content Repository
No
Collaboration Tools
No
Content Recommendations
No
Email Management
No
Engagement Analytics
No
Interaction Tracking
No
Personalization
No
Sales Partner Management
No
Sales Training / Onboarding
No
Video File Management
No
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No