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Average Ratings 0 Ratings
Description
Consolidate all your contacts, including individuals and organizations, into a single accessible location. Ensure your entire team has a unified view of this contact information by sharing it effectively. Maintain a record of your communication history through notes, messages, files, and photos, fostering collaboration among team members to address issues collectively. Manage and oversee deals from the initial interaction to the final payment, while also linking tasks and contacts for better organization. Analyze the reasons behind your successes and failures in previous deals. Collaborate with your team to assign and complete tasks, ensuring that nothing falls through the cracks. Monitor both pending and assigned tasks using shared calendars for better visibility. With smart email and in-app alerts, you'll be promptly informed of any significant developments. Centrium will keep you informed and engaged. Organize various tasks into milestones and projects, delegating specific responsibilities to different team members to enhance efficiency and ensure everyone remains updated. This streamlined approach not only improves productivity but also strengthens teamwork and communication across your organization.
Description
All updates, actions, and assignments related to the Case Investigation are communicated in real-time through in-app notifications or emails to all stakeholders, ensuring that everyone remains informed about the case's progress. The Case Investigation process is advanced as investigators and stakeholders provide off-the-record comments, fostering collaboration and collective problem-solving. Whenever a name is mentioned in any comments, the respective user or investigator is promptly notified via in-app alerts or emails. Task assignments can be allocated based on specific timelines to individuals or teams, with automated reminders sent to task owners as deadlines approach. Additionally, case data can be integrated with Google Maps to deliver geographic insights that enhance loss prevention strategies, offering a comprehensive overview of ongoing situations at various locations. Users can filter this geographical view by the number of cases or by specific case types, and for any identified high-risk areas, the system can pinpoint locations within a defined radius of “n” miles. This integration not only streamlines communication but also enhances the strategic approach to managing case investigations effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Innodia
Founded
2011
Country
Poland
Website
centriumcrm.com
Vendor Details
Company Name
Contextine Solutions
Country
India
Website
contextine.com/case-management-2/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Investigation Management
Contact Management
No
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
No