Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Our emphasis is on delivering a straightforward and effective Program and Project management system, along with services tailored for organizations that seek clear and efficient management and governance solutions. Accessible from any location at any time, our product is web-based, ensuring convenience for users. The main modules focus on Program and Project management, highlighting their connections to personnel and organizations. We offer features such as simplified timeline and program reporting, as well as management tools for risks and issues, document control, and more. Additionally, we provide a variety of other valuable features that can be showcased in a relevant context, once we gain insight into your specific environment and the challenges you wish to address. Ultimately, our goal is to tailor our solutions to meet your unique needs effectively.
Description
For any organization aiming for success, fostering outstanding customer relationships is essential, and the initial step in this process is embracing a straightforward strategy for customer relationship management (CRM). CRM encompasses all the tactics, methodologies, and technologies utilized by companies to oversee their communications with both existing and prospective clients. By implementing effective CRM practices, businesses can cultivate stronger bonds with their customers, leading to enhanced loyalty and retention, both of which significantly influence a company's profitability. Etiya's Customer Relationship Management solution offers a highly adaptable, customer-focused, omni-channel experience that enables organizations to surpass customer expectations through engagement across various platforms and channels. Additionally, Etiya CRM features a comprehensive, integrated lead-to-cash workflow for efficient customer management. Analyzing social media helps identify communities of interest, as well as potential opportunities for cross-selling and upselling, thus further strengthening customer relationships. In this ever-evolving marketplace, leveraging these insights can provide a competitive advantage.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Puntt AI
Yes
SmartDocuments
Yes
Wipro Cloud Studio
No
Integrations
Amazon Web Services (AWS)
Yes
Puntt AI
No
SmartDocuments
No
Wipro Cloud Studio
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Centric Management & Governance Solutions
Founded
2004
Country
Australia
Website
www.centricsolutions.com.au
Vendor Details
Company Name
Etiya
Country
Netherlands
Website
www.etiya.com/en/products/customer-relationship-management
Product Features
Project Management
Agile Methodologies
Yes
Budget Management
Yes
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No