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features
design
support

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Description

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

Description

Workelevate is a decentralized exchange (DEX) platform designed to enhance the employee experience by addressing IT, HR, and Field Operations concerns. It effectively automates the response process for IT support inquiries through advanced tools like a Self-Servicing Conversational AI Chatbot, a Self-Healing Agent, and a comprehensive admin console. Our DEX platform can easily integrate with various IT Service Management systems such as ServiceNow, BMC, Zoho Desk, and Symphony Summit, as well as custom ITSM solutions. Additionally, it connects with HR Management Systems like Darwin Box, Ramco, SAP SuccessFactors, and People Strong, facilitating a seamless user experience. The conversational chatbot is also compatible with popular platforms like Google Workspace, Microsoft Teams, Slack, WhatsApp, and major web browsers. For larger enterprises that require onsite assistance, we offer customizable services that encompass Conversational AI, Remote Support, and Onsite Support tailored to the client's specific needs. Meanwhile, smaller businesses can benefit from our extensive 25+ years of experience in end-user management, ensuring they receive the support necessary to enhance their operational efficiency. This dual approach allows us to cater to a wide range of organizational requirements, ensuring that every client, regardless of size, can elevate their employee experience effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Teams Yes 
Amazon API Gateway Yes 
Amazon SES Yes 
Apache Cassandra Yes 
Azure VPN Gateway Yes 
Commvault HyperScale X Yes 
Graylog Yes 
IBM Tivoli Monitoring Yes 
MariaDB Yes 
MuleSoft Anypoint Platform Yes 
OpenVPN Access Server Yes 
Oracle VM Yes 
Proxmox VE Yes 
RabbitMQ Yes 
Redis Yes 
Rudder Yes 
SQL Server Yes 
Splunk Cloud Platform Yes 
Trellix Data Encryption Yes 
iTop Yes 

Integrations

Microsoft Teams Yes 
Amazon API Gateway No 
Amazon SES No 
Apache Cassandra No 
Azure VPN Gateway No 
Commvault HyperScale X No 
Graylog No 
IBM Tivoli Monitoring No 
MariaDB No 
MuleSoft Anypoint Platform No 
OpenVPN Access Server No 
Oracle VM No 
Proxmox VE No 
RabbitMQ No 
Redis No 
Rudder No 
SQL Server No 
Splunk Cloud Platform No 
Trellix Data Encryption No 
iTop No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Centreon

Founded

2005

Country

France

Website

www.centreon.com/en/platform/

Vendor Details

Company Name

Progressive Infotech

Founded

1998

Country

India

Website

www.progressive.in

Product Features

Database Monitoring

Anomaly Detection No 
Autodiscovery No 
Capacity Planning No 
Dashboard No 
Dependency Tracking No 
Historical Trend Analysis No 
Multitenancy No 
Notifications / Alerts No 
Performance Monitoring No 
Permissions / Access Controls No 
Predictive Analytics No 
Prioritization No 
Query Analysis No 
Resource Optimization No 
Troubleshooting No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs No 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications No 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

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