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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Significantly cut down on the time spent on data input and report generation through a comprehensive suite that connects every stage from the initial call to case resolution. By integrating full submission capabilities, you can save time while enhancing the quality of your NIBRS data. CentralSquare Records empowers you to input data directly into your system, allowing for easy access anytime and anywhere. This flexible, cloud-based platform not only enables your responders to remain engaged within the community but also alleviates stress for your IT personnel, ensuring smoother operations overall.

Description

eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Carbyne Yes 
Responder360 Yes 
Selectron Relay Yes 
VuSpex Yes 

Integrations

Carbyne No 
Responder360 No 
Selectron Relay No 
VuSpex No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$900.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CentralSquare Technologies

Founded

1981

Country

United States

Website

www.centralsquare.com/solutions/public-safety-software/records-management-system

Vendor Details

Company Name

Fivium

Founded

2006

Country

United Kingdom

Website

www.fivium.co.uk/services/ecase

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Fire Department

Custom Map Views Yes 
Equipment Tracking No 
Event Calendar Yes 
Facility Pre-planning Data Yes 
In-Vehicle Navigation No 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling Yes 
Search Yes 

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

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