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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Public Safety Suite Pro, enhanced by Zuercher, streamlines operations by integrating CAD+911, allowing you to minimize the need to switch between multiple screens. This all-in-one solution ensures that responders can be dispatched more quickly and effortlessly, while features like automated callbacks and prioritized calls enhance the efficiency of your communication center. As a result, more resources are available for critical tasks, enabling you to concentrate on saving lives rather than on extensive training or navigating complex systems. By adopting a managed-server model, your agency can cut IT-related complications and save more than 15% of its total CAD expenses. With a unified software suite, you can effortlessly share vital information among responders, dispatchers, jail-booking officers, and investigators. Tailor your CAD workflows to your operational needs using customizable command lines, menus, dashboards, and screens to maximize efficiency. Ultimately, this innovative solution not only reduces workload but also significantly enhances the overall effectiveness of public safety operations.

Description

As a component of the TestGenius Pre-Employment Testing Suite, CritiCall software assesses the essential multitasking and computer skills of applicants for roles such as 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, which are critical in the modern dispatch and telecommunication landscape. This innovative tool empowers agencies to measure the specific skills and multitasking capabilities needed in a computer-driven telecommunication setting. CritiCall offers flexibility by being accessible online without supervision or available for supervised testing in-person. It is designed to become an integral element of your organization’s evaluation process for dispatcher and call-taker candidates. The testing is fully automated, and CritiCall's modular design supports tailored assessments to meet the unique requirements of each agency. Moreover, the Test Writer feature enables the creation of custom tests in various formats, ensuring that your testing needs can be met effectively. Thus, CritiCall stands out as a versatile solution for agencies looking to enhance their applicant assessment strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JOBfindah No 

Integrations

JOBfindah Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CentralSquare Technologies

Founded

1981

Country

United States

Website

www.centralsquare.com/public-safety/pro

Vendor Details

Company Name

Biddle Consulting Group

Website

biddle.com/dispatcher-testing-software.html

Product Features

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management Yes 
Criminal Database Yes 
Dispatching Yes 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration Yes 
Investigation Management Yes 
Scheduling No 

Product Features

Pre-employment Testing

Aptitude Testing No 
Candidate Comparison No 
Candidate Management No 
Customizable Tests Yes 
Online Testing No 
Personality Testing Yes 
Pre-made Test Library Yes 
Real Time Reporting No 
Skill Testing Yes 
Test Authoring No 
Workflow Management No 

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