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Description
Centercode is used by 1 in 4 Fortune 100 companies to bring their customers to product development. The Centercode Platform, which has 2 million users around the world, is the complete SaaS solution to collect and analyze targeted customer feedback. This helps to drive meaningful product improvements.
Centercode is the only agile Customer Validation platform (CV), empowering teams to create flexible projects and maintain high user participation. It also allows them to quickly draw in continuous feedback to support rapid development.
Its templates and automation for engagement help you to build a profiled community that will attract and select enthusiastic users to test your products.
Centercode's flexible, in-depth reporting tools sync every component of your project so that you can create holistic status reports by simply clicking a button. Integrations with tools such as Jira, Salesforce, or Tableau allow you to seamlessly manage CV projects without having to switch between tools.
Description
Survicate is an effortless survey software for getting continuous customer insights at scale.
Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback.
Why choose Survicate?
• Easily create customized surveys and start getting customer feedback within minutes
• Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps
• Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations
• Capture partial responses and target users at various points in their journey
With Survicate, you can:
• Get constant streams of insights from your customers at all stages of the user journey to better understand their needs
• Learn what customers think of your website, product, or customer service and get data to validate your ideas
• Automate continuous feedback collection to track key metrics over time
• Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies
API Access
Has API
API Access
Has API
Integrations
Salesforce
Amplitude
Braze
Campaign Monitor
Customer.io
GetResponse
Gong
Gyazo
HubSpot Marketing Hub
Integry
Integrations
Salesforce
Amplitude
Braze
Campaign Monitor
Customer.io
GetResponse
Gong
Gyazo
HubSpot Marketing Hub
Integry
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Centercode
Founded
2001
Country
United States
Website
www.centercode.com
Vendor Details
Company Name
Survicate
Founded
2013
Country
Poland
Website
survicate.com
Product Features
Software Testing
Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video