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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Centercode is used by 1 in 4 Fortune 100 companies to bring their customers to product development. The Centercode Platform, which has 2 million users around the world, is the complete SaaS solution to collect and analyze targeted customer feedback. This helps to drive meaningful product improvements. Centercode is the only agile Customer Validation platform (CV), empowering teams to create flexible projects and maintain high user participation. It also allows them to quickly draw in continuous feedback to support rapid development. Its templates and automation for engagement help you to build a profiled community that will attract and select enthusiastic users to test your products. Centercode's flexible, in-depth reporting tools sync every component of your project so that you can create holistic status reports by simply clicking a button. Integrations with tools such as Jira, Salesforce, or Tableau allow you to seamlessly manage CV projects without having to switch between tools.

Description

User Relationship Management takes over where your CRM leaves off, from the moment a prospect becomes an actual customer. Parlor's User Relationship Management tracks each user's relationship with your Product, Success and Support teams. This allows you to unify your entire organization around your users' needs. Monitor customers at all stages of their lifecycle, track their status and identify key risk indicators early enough to allow your CSMs intervene. All feedback can be organized into one system of record. This will allow you to quantify the most impactful needs and close the loop with your users. You can plan and visualize your product efforts using a customizable workspace that connects to customer feedback and revenue. This allows you full transparency into the priorities and why. Parlor allows you to work independently or directly with the tools that are important to you, such as your CRM, live chat, ticketing system, JIRA, or Slack.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
Salesforce
Freshsales
Gyazo
HubSpot CRM
HubSpot Customer Platform
Intercom
Linear
Shortcut
Slack
Tableau
Zendesk

Integrations

Jira
Salesforce
Freshsales
Gyazo
HubSpot CRM
HubSpot Customer Platform
Intercom
Linear
Shortcut
Slack
Tableau
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Centercode

Founded

2001

Country

United States

Website

www.centercode.com

Vendor Details

Company Name

Parlor.io

Founded

2017

Country

United States

Website

Parlor.io

Product Features

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

Product Features

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Alternatives

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