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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

mTrip delivers advanced white-label mobile and web platforms designed for the global travel industry. Its technology enables travel agencies, tour operators, and Travel Management Companies (TMCs) to optimize operations and deliver personalized, seamless experiences to every traveler. Main Solutions: - Mobile Applications: Custom-branded leisure and corporate travel apps offering offline itineraries, maps, documents, and destination insights. - Itinerary Builder: A flexible cloud solution that merges bookings from multiple sources into rich, interactive itineraries available on mobile, web, or PDF. - Itinerary Management: Smart automation tools that simplify trip creation, synchronize updates, and streamline traveler communication. - Travel Documents: Branded digital and printable materials that include real-time updates and consistent design across channels. - Risk Management & Duty of Care: A powerful suite providing traveler tracking, real-time alerts, and proactive risk intelligence to ensure traveler safety.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CertifyOS No 
Constant Contact Yes 
Converge Yes 
GENESYS No 
HubSpot CRM Yes 
Okta Yes 
PayPal Yes 
PayTrace Yes 
SAP Concur No 
Sabre Airport Management Yes 
Sabre Red 360 No 
SendGrid Yes 
Tourplan No 
Travel Studio No 
Travelport No 
Twilio Yes 
Viator No 
Zapier Yes 
Zendesk No 

Integrations

CertifyOS Yes 
Constant Contact No 
Converge No 
GENESYS Yes 
HubSpot CRM No 
Okta No 
PayPal No 
PayTrace No 
SAP Concur Yes 
Sabre Airport Management No 
Sabre Red 360 Yes 
SendGrid No 
Tourplan Yes 
Travel Studio Yes 
Travelport Yes 
Twilio No 
Viator Yes 
Zapier No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

mTrip

Founded

2009

Country

Canada

Website

www.mtrip.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours Yes 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management Yes 
Reservations Management No 
Vendor Management No 
Website Management No 

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management Yes 
Rental Car Reservations No 
Single / Group Reservations No 

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