Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.
Description
VOYAGE 2.0 serves as a comprehensive desktop solution tailored for Tour Operators, accommodating both In-Bound and Out-Bound Tour activities. This innovative system streamlines operations by managing everything from the initial inquiry phase for FIT/GIT arrangements to the creation of detailed itineraries. Upon confirmation of inquiries, VOYAGE allows for file management similar to current practices but enhances the process with a more organized and efficient execution approach. The platform facilitates the entire journey from handling inquiries to generating final invoices, ensuring a seamless transition throughout. After operations are completed, the information gathered can be leveraged for future customer relationship management (CRM) strategies, helping foster repeat business. Designed with the unique requirements of various tour operators in mind, VOYAGE emphasizes the importance of data utilization over mere data maintenance and compilation. Ultimately, VOYAGE is committed to addressing all operational demands, whether they arise daily, weekly, monthly, or annually, empowering users to focus on enhancing their business strategies. Additionally, this solution fosters a more productive environment by reducing the chaos often associated with tour operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
Yes
ActiveCampaign
Yes
Amazon RDS
Yes
Amazon S3
Yes
Amazon Web Services (AWS)
Yes
Constant Contact
Yes
Converge
Yes
HubSpot Customer Platform
Yes
Jitterbit
Yes
Mailchimp
Yes
Integrations
Active Directory
No
ActiveCampaign
No
Amazon RDS
No
Amazon S3
No
Amazon Web Services (AWS)
No
Constant Contact
No
Converge
No
HubSpot Customer Platform
No
Jitterbit
No
Mailchimp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Centaur Systems
Founded
2000
Country
United States
Website
www.centaursystemsinc.com
Vendor Details
Company Name
Futuristic Software Consultancy
Country
India
Website
www.futuristicsoftwares.com
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
Yes
Vendor Management
No
Website Management
No