Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.
Description
For adventures that stray from the usual paths, ViaTour utilizes your knowledge by managing destination specifics, vendor details, safety protocols, and all your critical business insights in an effective solution. Employ ViaTour to deliver exceptional service to your discerning clients. It allows you to capture intricate preferences, monitor multiple seasonal residences, and produce customized letters along with stunning travel documents. ViaTour streamlines the management of accurate information for your high-demand business. Effortlessly process returning travelers with just a few clicks, ensuring their profiles are represented correctly across all reports, trip after trip. This platform simplifies your tasks for both group and individual reservations. You can effectively oversee cabin and hotel allocations, optional shore excursions, as well as pre- and post-tour arrangements, air travel, transfers, and much more. The one-click driver manifest provides comprehensive location lists, including timing and directions, contact numbers for travelers, outstanding balances, and any special requirements they may have. With ViaTour, managing intricate travel logistics becomes a breeze, allowing you to focus more on enhancing the traveler’s experience.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Amazon RDS
Yes
Amazon S3
Yes
Amazon Web Services (AWS)
Yes
Converge
Yes
Google Cloud Platform
Yes
HubSpot CRM
Yes
Microsoft Dynamics 365
Yes
Okta
Yes
Oracle PeopleSoft
Yes
Integrations
ActiveCampaign
No
Amazon RDS
No
Amazon S3
No
Amazon Web Services (AWS)
No
Converge
No
Google Cloud Platform
No
HubSpot CRM
No
Microsoft Dynamics 365
No
Okta
No
Oracle PeopleSoft
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Centaur Systems
Founded
2000
Country
United States
Website
www.centaursystemsinc.com
Vendor Details
Company Name
ViaTour Software
Founded
2000
Country
United States
Website
www.viatoursoftware.com
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
Yes
Coach Booking
No
Custom Packages
No
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No