Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.
Description
Boost your earnings while delighting your guests with exceptional service. Equip your front desk team with the tools to effortlessly and securely arrange tours for guests, enhancing their experience while augmenting your additional revenue. At TourDesk, our committed multilingual support team guarantees that every guest receives thorough assistance with everything from bookings to modifications, cancellations, and refunds. Let us take care of the payment processes, allowing your front desk personnel to concentrate on other essential guest service elements. Established in 2013, TourDesk serves as a complete tour-booking solution for resellers, including hotels, hostels, and guesthouses. Our mission is to help you elevate your revenue, improve customer satisfaction, and lessen the workload for your staff. By incorporating TourDesk, resellers can unlock new revenue opportunities, enhance service quality, and optimize both front-desk and back-office functions, ultimately leading to a more streamlined operation. Experience the difference that a dedicated tour-booking service can make for your establishment.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
Yes
Amazon RDS
Yes
Amazon S3
Yes
Amazon Web Services (AWS)
Yes
Authorize.Net
Yes
Constant Contact
Yes
Google Cloud Platform
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Jitterbit
Yes
Integrations
Active Directory
No
Amazon RDS
No
Amazon S3
No
Amazon Web Services (AWS)
No
Authorize.Net
No
Constant Contact
No
Google Cloud Platform
No
HubSpot CRM
No
HubSpot Customer Platform
No
Jitterbit
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Centaur Systems
Founded
2000
Country
United States
Website
www.centaursystemsinc.com
Vendor Details
Company Name
TourDesk
Founded
2013
Country
Iceland
Website
tourdesk.io
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No