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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

PEAK 15 offers a comprehensive suite of cloud software that encompasses marketing, sales, trip planning, operations, and accounting automation, all designed to be affordable and user-friendly. By focusing your marketing efforts and measuring their success, you can lower costs while enhancing conversion rates. The platform simplifies the management of pre-booking inquiries and communication with both customers and vendors prior to departure. Users can easily access in-depth customer information, vendor offerings, sample itineraries, and inventory, facilitating the creation of tailored itinerary proposals or the booking of planned trips. Moreover, real-time analysis of your business's financials, including accounts receivable and payable, enables swift responses to emerging challenges and opportunities. PEAK 15 is fully committed to supporting Tour Operators, Adventure Travel Companies, Leisure Travel Agencies, and DMCs in optimizing their operations, boosting revenue, and enhancing profitability. This solution integrates web-based CRM, trip planning, reservations, and marketing functionalities, making it a one-stop shop for travel businesses. With PEAK 15, organizations can streamline their operations and focus on delivering exceptional travel experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Adobe Marketo Engage No 
Amazon RDS Yes 
Amazon Web Services (AWS) Yes 
Axis LMS No 
Constant Contact Yes 
Converge Yes 
Gmail No 
Google Cloud Platform Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jitterbit Yes 
Mailchimp Yes 
Microsoft Dynamics 365 Yes 
Oracle PeopleSoft Yes 
Sage 50 Yes 
Twilio Yes 
WordPress No 
Zapier Yes 

Integrations

QuickBooks Online Yes 
Adobe Marketo Engage Yes 
Amazon RDS No 
Amazon Web Services (AWS) No 
Axis LMS Yes 
Constant Contact No 
Converge No 
Gmail Yes 
Google Cloud Platform No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jitterbit No 
Mailchimp No 
Microsoft Dynamics 365 No 
Oracle PeopleSoft No 
Sage 50 No 
Twilio No 
WordPress Yes 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

PEAK 15 Systems

Founded

2005

Country

United States

Website

www.peak15systems.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

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