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Average Ratings 2 Ratings

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support

Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

iTours is an ERP software solution that is specifically designed for travel businesses. It simplifies all aspects of travel. iTours' top features allow travel companies to manage and grow their business. iTours has many advanced features that allow travel agencies to manage their business in an efficient and easy way. iTours' travel ERP software automates many back-office activities related to travel business. It is user-friendly and efficient. Using iTours CRM, travel companies can manage their inquiries, follow-ups, quotations and alerts-reminders. iTours' B2B feature makes it easy to manage suppliers. Accounting feature allows for easy management of payments, receipts and invoices, sales, purchase, payment, cheque related information, tax, quotations, and many other things.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Amazon RDS Yes 
Amazon Web Services (AWS) Yes 
Authorize.Net Yes 
Constant Contact Yes 
Converge Yes 
Google Cloud Platform Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jitterbit Yes 
Microsoft Dynamics 365 Yes 
Okta Yes 
Oracle PeopleSoft Yes 
PayPal Yes 
QuickBooks Online Yes 
Sage 50 Yes 
Salesforce Yes 
SendGrid Yes 
Twilio Yes 

Integrations

ActiveCampaign No 
Amazon RDS No 
Amazon Web Services (AWS) No 
Authorize.Net No 
Constant Contact No 
Converge No 
Google Cloud Platform No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jitterbit No 
Microsoft Dynamics 365 No 
Okta No 
Oracle PeopleSoft No 
PayPal No 
QuickBooks Online No 
Sage 50 No 
Salesforce No 
SendGrid No 
Twilio No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

IT Web Services

Founded

2011

Country

India

Website

www.itouroperatorsoftware.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management Yes 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics No 
Vendor Management Yes 

Tour Operator

Accommodation Booking No 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

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