Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.
Description
Tailored specifically for tour companies operated by owners, this all-inclusive booking and ticketing system seamlessly integrates with food and beverage services as well as point-of-sale modules. It manages multiple daily schedules and offers flexible booking options for both groups and individual passengers, allowing several travelers to be included in one reservation while facilitating specialized operations at the Tour Desk. The system also accommodates allotments directed toward agents and wholesalers, generates passenger manifests, and provides in-depth statistics for sales and market analysis categorized by geography, source, market type, agents, wholesalers, reservation categories, and tour codes. Moreover, rapid check-in processes are designed to ensure that customer arrivals are efficient and set a positive tone for the tour experience. Customizable configurations for seating, beds, bunks, and dining arrangements are included, alongside essential financial modules such as General Ledger, Accounts Payable, and Payroll for crew scheduling. This system delivers comprehensive solutions for both operational and management needs, along with seamless software and hardware integration, and emphasizes collaborations only with partners known for their excellence in advanced technology. The focus on innovation ensures that tour companies can thrive in a competitive landscape while maintaining high standards of service.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Amazon RDS
Yes
Amazon Web Services (AWS)
Yes
Authorize.Net
Yes
Constant Contact
Yes
Converge
Yes
Google Cloud Platform
Yes
HubSpot CRM
Yes
Jitterbit
Yes
Mailchimp
Yes
Integrations
ActiveCampaign
No
Amazon RDS
No
Amazon Web Services (AWS)
No
Authorize.Net
No
Constant Contact
No
Converge
No
Google Cloud Platform
No
HubSpot CRM
No
Jitterbit
No
Mailchimp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Centaur Systems
Founded
2000
Country
United States
Website
www.centaursystemsinc.com
Vendor Details
Company Name
Dmensions
Founded
1980
Country
Australia
Website
www.dmensions.com/tour.html
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
No
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
No
Reservations Management
Yes
Vendor Management
No
Website Management
No