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Description
The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.
Description
Tailored specifically for tour companies operated by owners, this all-inclusive booking and ticketing system seamlessly integrates with food and beverage services as well as point-of-sale modules. It manages multiple daily schedules and offers flexible booking options for both groups and individual passengers, allowing several travelers to be included in one reservation while facilitating specialized operations at the Tour Desk. The system also accommodates allotments directed toward agents and wholesalers, generates passenger manifests, and provides in-depth statistics for sales and market analysis categorized by geography, source, market type, agents, wholesalers, reservation categories, and tour codes. Moreover, rapid check-in processes are designed to ensure that customer arrivals are efficient and set a positive tone for the tour experience. Customizable configurations for seating, beds, bunks, and dining arrangements are included, alongside essential financial modules such as General Ledger, Accounts Payable, and Payroll for crew scheduling. This system delivers comprehensive solutions for both operational and management needs, along with seamless software and hardware integration, and emphasizes collaborations only with partners known for their excellence in advanced technology. The focus on innovation ensures that tour companies can thrive in a competitive landscape while maintaining high standards of service.
API Access
Has API
API Access
Has API
Integrations
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Google Cloud Platform
HubSpot CRM
Jitterbit
Mailchimp
Microsoft Dynamics 365
Integrations
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Google Cloud Platform
HubSpot CRM
Jitterbit
Mailchimp
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Centaur Systems
Founded
2000
Country
United States
Website
www.centaursystemsinc.com
Vendor Details
Company Name
Dmensions
Founded
1980
Country
Australia
Website
www.dmensions.com/tour.html
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management