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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

DataTrax stands out as a premier global provider of mobile hardware and software solutions tailored for tour operators, offering advanced analytics suites specifically designed for the tourism and transportation sectors. Developed by industry professionals, our solutions prioritize convenience, financial security, and straightforward administration. We address the unique challenges faced by tour, shuttle, commuter, and line run operators through our specialized software and hardware. By actively integrating customer feedback, we continuously enhance our cutting-edge, real-time tour software and solutions. DataTrax serves as the ultimate turnkey option for efficiently processing, reconciling, and reporting ticketed transactions. Whether for individual users or expansive franchise networks, our system is adaptable and secure, ensuring ease of management. With our solutions, businesses can optimize their operations, ultimately leading to significant savings in both time and resources. Embracing our technology can empower your organization to thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Amazon RDS Yes 
Amazon Web Services (AWS) Yes 
Authorize.Net Yes 
Constant Contact Yes 
Google Cloud Platform Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jitterbit Yes 
Mailchimp Yes 
Microsoft Dynamics 365 Yes 
Okta Yes 
PayTrace Yes 
QuickBooks Online Yes 
Sage 50 Yes 
Salesforce Yes 
Twilio Yes 
Worldpay Yes 
Zapier Yes 

Integrations

ActiveCampaign No 
Amazon RDS No 
Amazon Web Services (AWS) No 
Authorize.Net No 
Constant Contact No 
Google Cloud Platform No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jitterbit No 
Mailchimp No 
Microsoft Dynamics 365 No 
Okta No 
PayTrace No 
QuickBooks Online No 
Sage 50 No 
Salesforce No 
Twilio No 
Worldpay No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.50 per transaction
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

DataTrax Technologies

Founded

2003

Country

Canada

Website

www.datatraxtechnologies.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management No 
Customer Database Yes 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing No 
POS Yes 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Tour Operator

Accommodation Booking No 
Activities Booking Yes 
Central Reservation System No 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management No 
Vendor Management No 
Website Management Yes 

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