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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
Easily and swiftly bring loyalty cards, offers, and vouchers to your customers' smartphones with mobile-pocket. Whether you're a retailer, brand, business owner, or part of various loyalty programs, our platform offers tailored solutions for everyone. Many renowned global companies utilize our award-winning service to enhance their customer loyalty digitalization efforts, benefiting from our extensive experience in creating mobile solutions. Our enterprise service is fully managed, GDPR compliant, and features various SLA types, adherence to GS1 standards, global maintenance, and expert engineering to guarantee seamless operations at scale. Customers can conveniently download the mobile-pocket loyalty cards app from either the Apple App Store or Google Play. Additionally, our digital loyalty cards are compatible with other wallet applications, significantly broadening the reach to a vast number of loyal customers. This integration not only enhances customer engagement but also simplifies the management of loyalty rewards for businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ALICE
Yes
Agilysys Analyze
Yes
Clarabridge
Yes
Clarity Hotel Manager
Yes
FortuneNext
Yes
Frontdesk Anywhere
Yes
GuestCentrix
Yes
IQware
Yes
Little Hotelier
Yes
Medallia
Yes
Integrations
ALICE
No
Agilysys Analyze
No
Clarabridge
No
Clarity Hotel Manager
No
FortuneNext
No
Frontdesk Anywhere
No
GuestCentrix
No
IQware
No
Little Hotelier
No
Medallia
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
bluesource
Founded
2001
Country
Austria
Website
hub.mobile-pocket.com/en/
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
