Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Description

iELS presents a robust marketing strategy designed to assist businesses in recognizing, retaining, and enhancing customer loyalty through rewarding their clientele. This comprehensive and long-term approach allows companies to implement adaptable and dynamic business rules aimed at fostering loyalty. Known as the innovative E-Loyalty System, iELS can be tailored to meet the evolving needs of clients, ensuring they are equipped to handle both current and future challenges. It empowers businesses to leverage advanced web-based applications and facilitates the seamless deployment of electronic data capture (EDC) terminals at the front end. With its distinctive and effective loyalty marketing framework, iELS offers unparalleled flexibility in crafting a comprehensive solution that aligns with the long-term objectives and strategies of its clients. By investing in loyalty marketing, companies can significantly enhance customer retention, ultimately leading to increased profitability and sustained growth in a competitive marketplace. This consistent focus on customer engagement is essential for building lasting relationships in today's business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ALICE Yes 
Agilysys Analyze Yes 
Avvio Yes 
Delphi Yes 
FortuneNext Yes 
GuestRevu Yes 
Maestro PMS Yes 
Marigold Engage Yes 
Medallia Yes 
MyHMS Yes 
OpenTable Yes 
Protel Cloud PMS Yes 
QuadraNet Reservations Yes 
Rezlynx Yes 
STR Yes 
SendGrid Yes 
SevenRooms Yes 
SynXis Yes 

Integrations

ALICE No 
Agilysys Analyze No 
Avvio No 
Delphi No 
FortuneNext No 
GuestRevu No 
Maestro PMS No 
Marigold Engage No 
Medallia No 
MyHMS No 
OpenTable No 
Protel Cloud PMS No 
QuadraNet Reservations No 
Rezlynx No 
STR No 
SendGrid No 
SevenRooms No 
SynXis No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Vendor Details

Company Name

Cardbiz Solutions

Website

www.cardbiz.com.my/products/software/loyalty-program-iels

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives

FreeKwent Reviews

FreeKwent

mKonnekt
Kaizen Loyalty Platform Reviews

Kaizen Loyalty Platform

Kaizen Loyalty
Vauchar Reviews

Vauchar

Arctic Technologies
Capillary Loyalty+ Reviews

Capillary Loyalty+

Capillary Technologies