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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
Utilize QR codes to streamline your payment processes and embrace a hassle-free transaction experience. Leverage customer and basket data to derive actionable insights that enable you to effectively segment your audience and tailor personalized marketing initiatives. From initial sign-up bonuses to referral incentives and location-based offers, data empowers you to design campaigns that resonate with your clientele. Identify and target customers at risk of churning, enticing them back to your store with exclusive rewards that keep your brand at the forefront of their minds. Gain a deeper understanding of your customers not only through data analytics but also by interacting with them directly and soliciting their feedback. Each feature of your product is strategically designed to improve your customers’ experiences while simultaneously driving your business success. This evolution transforms a simple incentive program into a robust rewards system. By scanning a QR code, your customers can enjoy instant contactless payments, seamless reward redemptions, and receive an itemized digital receipt all in one motion, enhancing their shopping convenience. Ultimately, this innovative approach helps to foster loyalty and satisfaction among your customer base.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Agilysys Analyze
Clarity Hotel Manager
Clock PMS+
Delphi
GuestRevu
Hotello
IQware
Infor HMS
Kaleris
Maestro PMS
Integrations
Agilysys Analyze
Clarity Hotel Manager
Clock PMS+
Delphi
GuestRevu
Hotello
IQware
Infor HMS
Kaleris
Maestro PMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
Yoyo
Founded
2007
Country
South Africa
Website
yoyogroup.com/products/yoyowallet/
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Mobile Payment
ACH Support
Contactless / NFC
Credit Card Support
Cryptocurrency Support
Debit Card Support
In-App Payments
In-Store Payments
Micropayments
P2P Payments
eCommerce Payments