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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Description

Our loyalty program offers retailers a robust platform to establish and foster enduring, profitable connections with their customers. The instantaneous point-of-sale member registration and updates enable you to efficiently enroll participants in your loyalty initiative by simply obtaining their name and email address. After this initial step, your customers will receive an activation link right away, allowing you to gather any additional information required for their registration. Furthermore, our specialized online member portal empowers users to easily redeem rewards, modify their details, and stay informed about their account activity. Members can also engage with your brand and stay current on the latest promotions, news, and events through various features like online promotions, activity statements, transaction records, and membership update options, ensuring they feel valued and informed at all times. This comprehensive approach not only enhances customer satisfaction but also drives repeat business and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Avvio Yes 
Clarabridge Yes 
Clock PMS+ Yes 
Delphi Yes 
Emburse Expense Professional Yes 
Hotello Yes 
Kaleris Yes 
Little Hotelier Yes 
Maestro PMS Yes 
Marigold Engage Yes 
Maropost Marketing Cloud Yes 
Opera Yes 
Protel Cloud PMS Yes 
ResortSuite SALES & CATERING Yes 
RoomKeyPMS Yes 
SIHOT Yes 
Sitecore Yes 
SkyTouch Hotel OS Yes 

Integrations

Avvio No 
Clarabridge No 
Clock PMS+ No 
Delphi No 
Emburse Expense Professional No 
Hotello No 
Kaleris No 
Little Hotelier No 
Maestro PMS No 
Marigold Engage No 
Maropost Marketing Cloud No 
Opera No 
Protel Cloud PMS No 
ResortSuite SALES & CATERING No 
RoomKeyPMS No 
SIHOT No 
Sitecore No 
SkyTouch Hotel OS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Vendor Details

Company Name

Vii

Website

www.vii.com.au

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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