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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Description

Customers accumulate points based on their spending habits, allowing businesses to either enhance or limit point accrual depending on the product, brand, or customer category. Timely and personalized email promotions can be dispatched to engage customers effectively, while special offers can entice those who have not made a purchase recently. You can create your own customer segments or utilize pre-existing ones offered by the service. Evaluate the effectiveness of your loyalty program by linking it to sales performance. A streamlined workflow for employees translates to a quicker checkout experience for customers. Ensure your brand identity is integrated throughout your loyalty program, and easily connect to your point of sale system to start utilizing Thirdshelf within minutes. You can initiate a loyalty program for free, with the first 250 members included, and then pay a nominal fee of $7 per month for every additional 250 members under the Regular Plan. If you already have an existing loyalty program, we can assist in transferring your members and their reward balances for a one-time fee. You can explore all features without any upfront cost until you enroll a minimum of 250 participants in your loyalty program, making it a risk-free opportunity to boost customer engagement and retention. This flexibility allows businesses to adapt their loyalty strategies as they grow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Avvio Yes 
Clarabridge Yes 
Clarity Hotel Manager Yes 
Delphi Yes 
Emburse Expense Professional Yes 
Frontdesk Anywhere Yes 
HiRUM PMS Yes 
IQware Yes 
Medallia Yes 
QuadraNet Reservations Yes 
RMS Cloud Yes 
SIHOT Yes 
STR Yes 
SendGrid Yes 
SiteMinder Yes 
SkyTouch Hotel OS Yes 
SpaSoft Yes 
Windsurfer CRS Yes 

Integrations

Avvio No 
Clarabridge No 
Clarity Hotel Manager No 
Delphi No 
Emburse Expense Professional No 
Frontdesk Anywhere No 
HiRUM PMS No 
IQware No 
Medallia No 
QuadraNet Reservations No 
RMS Cloud No 
SIHOT No 
STR No 
SendGrid No 
SiteMinder No 
SkyTouch Hotel OS No 
SpaSoft No 
Windsurfer CRS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$69.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Vendor Details

Company Name

Thirdshelf

Website

www.thirdshelf.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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