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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Description

Sparkfly’s innovative offer management solutions empower marketers in quick-service restaurants, casual dining, retail, and service industries to craft and launch personalized digital and physical campaigns that enhance customer acquisition, retention, and loyalty initiatives while allowing for real-time effectiveness measurement. By utilizing Sparkfly, brands can engage with their customers on a personal level, modernizing their existing point-of-sale and retail systems with agile, immediate technology. In a landscape where merely aiming to surprise and delight consumers is inadequate, today’s customers demand tailored offers and rewards in return for their loyalty, making effective offer management essential. The ability to monitor offer redemptions, analyze customer purchasing patterns, assess channel performance, and track sales attribution in real-time empowers businesses to make informed, data-driven decisions regarding their media expenditures and broader acquisition and retention strategies. This capability not only enhances operational efficiency but also ensures that marketing efforts resonate more deeply with consumers by delivering what they truly want.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ALICE Yes 
Avvio Yes 
Cenium Yes 
Frontdesk Anywhere Yes 
Google Ads Yes 
GuestCentrix Yes 
GuestRevu Yes 
Infor HMS Yes 
Marigold Engage Yes 
Maropost Marketing Cloud Yes 
MyHMS Yes 
Oracle Cloud Infrastructure Yes 
ResortSuite SALES & CATERING Yes 
Rezlynx Yes 
SendGrid Yes 
SpaSoft Yes 
Stayntouch PMS Yes 
WebRezPro Yes 

Integrations

ALICE No 
Avvio No 
Cenium No 
Frontdesk Anywhere No 
Google Ads No 
GuestCentrix No 
GuestRevu No 
Infor HMS No 
Marigold Engage No 
Maropost Marketing Cloud No 
MyHMS No 
Oracle Cloud Infrastructure No 
ResortSuite SALES & CATERING No 
Rezlynx No 
SendGrid No 
SpaSoft No 
Stayntouch PMS No 
WebRezPro No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Vendor Details

Company Name

Sparkfly

Founded

2001

Country

United States

Website

sparkfly.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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