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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Description

Smartbis Cashback offers a flexible white-label loyalty solution for businesses of any size, allowing them to create branded cashback and points reward programs easily. Customers can collect rewards from purchases and redeem them through vouchers, store credit, or by sharing with their network, encouraging further engagement. The platform’s referral feature automatically provides bonuses for customer referrals, boosting word-of-mouth marketing. It supports sophisticated marketing automation, enabling precise user segmentation for personalized campaigns sent via WhatsApp, email, or SMS in a non-intrusive way. Smartbis Cashback works across multiple sales channels including Shopify, Wix, physical retail locations, franchises, and various POS systems, ensuring broad applicability. Gamification elements such as tiered membership clubs motivate customers to increase their participation. The system also automates voucher delivery post-purchase, driving repeat business. QR code-based surveys incentivize customer feedback, helping businesses improve their offerings while rewarding customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ALICE Yes 
Cenium Yes 
Delphi Yes 
FortuneNext Yes 
Frontdesk Anywhere Yes 
Google Ads Yes 
GuestCentrix Yes 
IQware Yes 
Medallia Yes 
Mews Yes 
MyHMS Yes 
Protel Cloud PMS Yes 
ResortSuite SALES & CATERING Yes 
Shopify No 
Symantec SiteMinder Yes 
Wix No 
roommaster Yes 

Integrations

ALICE No 
Cenium No 
Delphi No 
FortuneNext No 
Frontdesk Anywhere No 
Google Ads No 
GuestCentrix No 
IQware No 
Medallia No 
Mews No 
MyHMS No 
Protel Cloud PMS No 
ResortSuite SALES & CATERING No 
Shopify Yes 
Symantec SiteMinder No 
Wix Yes 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19.90/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Vendor Details

Company Name

Smartbis

Founded

2006

Country

Brazil

Website

smartbis.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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