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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
Rewards Network collaborates with leading loyalty programs globally to draw in full-price customers to your establishment. Our dining members earn rewards from prestigious travel and retail partners for each dollar spent at your restaurant, eliminating the need for discounts or promotional deals. We supply reward currencies from the most impactful airlines, hotels, and retail brands, aimed at motivating our exclusive community of 20 million dining members. These members tend to spend an average of 24% more compared to regular customers at our 17,000 restaurants. Additionally, their annual credit card expenditures are 2.5 times greater than those of the average consumer. Members are also more likely to write verified online reviews and return to restaurants 20% more often when they receive a response from a representative. Unlike typical loyalty programs, Rewards Network members are encouraged to increase their spending rather than just redeeming offers. You incur costs only when we successfully bring in full-price guests to your venue, making it a risk-free investment for your restaurant. This unique model ensures that your restaurant benefits from increased traffic while fostering deeper connections with a dedicated dining audience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agilysys Analyze
Yes
Cenium
Yes
Clarabridge
Yes
Clock PMS+
Yes
GuestRevu
Yes
HiRUM PMS
Yes
IQware
Yes
Maestro PMS
Yes
Mews
Yes
MyHMS
Yes
Integrations
Agilysys Analyze
No
Cenium
No
Clarabridge
No
Clock PMS+
No
GuestRevu
No
HiRUM PMS
No
IQware
No
Maestro PMS
No
Mews
No
MyHMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
Rewards Network
Country
United States
Website
www.rewardsnetwork.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Restaurant Marketing
Advertising Management
No
CRM
No
Customer Data Platform
No
Email Marketing
No
Feedback Management
No
Loyalty Management
No
Marketing Automation
No
Menu Management
No
Online Ordering
No
Personalization
No
Promotion Management
No
SMS Marketing
No
Social Media Management
No
Website Builder
No