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Average Ratings 0 Ratings
Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
PointzMatter enables users to effortlessly include their current membership cards from participating merchants. The addition of these cards is immediate, providing you with the ability to view your points balance, available rewards, updates, promotions, and more from anywhere at any time. To accumulate points with PointzMatter, simply present your physical or virtual membership card to the cashier during your purchase; for virtual cards, they will scan your mobile device to ensure your points are credited. The redemption process is straightforward and occurs in real-time, with vouchers being created and saved for your future use. You can claim offers by showing these vouchers during your next visit to the store. Additionally, you have access to a detailed record of your points and activities at any time via your smartphone. PointzMatter keeps you informed about the latest promotions, discounts, and offers directly on your device. Once you've accrued enough points, you can redeem rewards by selecting from available options or checking how close you are to obtaining a reward. With PointzMatter, managing your loyalty membership becomes an effortless and rewarding experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agilysys Analyze
Yes
Cenium
Yes
GuestRevu
Yes
Infor HMS
Yes
Little Hotelier
Yes
Marigold Engage
Yes
Maropost Marketing Cloud
Yes
Medallia
Yes
Mitel Teamwork
Yes
OpenTable
Yes
Integrations
Agilysys Analyze
No
Cenium
No
GuestRevu
No
Infor HMS
No
Little Hotelier
No
Marigold Engage
No
Maropost Marketing Cloud
No
Medallia
No
Mitel Teamwork
No
OpenTable
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
CardSys
Country
United States
Website
www.pointzmatter.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes