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support

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Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Description

Paytronix stands at the forefront as the premier provider of cutting-edge Digital Customer Engagement Solutions designed for establishments in the restaurant, convenience store, and retail industries. Over two decades of dedicated innovation, Paytronix has cultivated its Guest Engagement Platform, seamlessly weaving various elements of customer engagement into a unified and robust platform. With Paytronix, you can bring together Gift Cards, Online Ordering and Loyalty Programs, Customer Relationship Management, Online Ordering, Mobile Applications, and Reporting, all within a tech-savvy framework enhanced by the power of Artificial Intelligence. This holistic approach ensures that retailers can effortlessly consolidate their guest engagement initiatives into a single-source solution. This integrated platform empowers Paytronix clients to provide consistent and exceptional guest experiences, orchestrate sophisticated marketing campaigns that target specific customer segments, and deliver personalized 1:1 messages. Today, more than 1,800 esteemed brands place their trust in Paytronix to elevate their customer engagement strategies and foster stronger brand loyalties.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

ALICE Yes 
Avvio Yes 
CAKE POS No 
Clarity Hotel Manager Yes 
Clock PMS+ Yes 
Frontdesk Anywhere Yes 
GuestCentrix Yes 
HiRUM PMS Yes 
IQware Yes 
Maropost Marketing Cloud Yes 
Medallia Yes 
MyHMS Yes 
Opera Yes 
QuadraNet Reservations Yes 
ResortSuite SALES & CATERING Yes 
Rezcontrol Yes 
SendGrid Yes 
Toast Kitchen Display System No 
roommaster Yes 

Integrations

ALICE No 
Avvio No 
CAKE POS Yes 
Clarity Hotel Manager No 
Clock PMS+ No 
Frontdesk Anywhere No 
GuestCentrix No 
HiRUM PMS No 
IQware No 
Maropost Marketing Cloud No 
Medallia No 
MyHMS No 
Opera No 
QuadraNet Reservations No 
ResortSuite SALES & CATERING No 
Rezcontrol No 
SendGrid No 
Toast Kitchen Display System Yes 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact Paytronix for pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Vendor Details

Company Name

Paytronix Systems

Founded

2001

Country

United States

Website

www.paytronix.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Email Marketing

A/B Testing No 
Artificial Intelligence Yes 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing No 
Store Locator No 
White-Label No 

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