Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
OneDine revolutionizes your commerce framework to cater to both your customers and your business needs. Enhance staff productivity and empower customer choices by utilizing your current POS, gift, loyalty, and payment systems. The integration of OneDine with your existing POS and processor, alongside loyalty and gift card services, is seamless. By incorporating OneDine, patrons have the flexibility to place orders via a QR code, from our OTG tablet, online, or at a kiosk. Each customer is invited to enroll in loyalty programs or email subscriptions while participating in real-time surveys. Transactions involving EMV and NFC credit cards, as well as gift and loyalty redemptions, work smoothly with your current processors and vendors. The OneDine tablet enables staff to efficiently take orders and process payments at the table, directly linked to your existing POS. Additionally, it serves as a convenient payment leave-behind, allowing guests to easily split checks, redeem gift cards and loyalty points, and make payments using EMV or NFC technology. Importantly, there are no recurring hardware fees or additional POS license costs, making it a cost-effective solution for your business. This innovative approach not only enhances the dining experience but also streamlines operations for your staff.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agilysys Analyze
Yes
Clarabridge
Yes
FortuneNext
Yes
Frontdesk Anywhere
Yes
Google Ads
Yes
Grubhub
No
Heartland Payment Processing
No
Ingenico AXIUM
No
Marigold Engage
Yes
Mews
Yes
Integrations
Agilysys Analyze
No
Clarabridge
No
FortuneNext
No
Frontdesk Anywhere
No
Google Ads
No
Grubhub
Yes
Heartland Payment Processing
Yes
Ingenico AXIUM
Yes
Marigold Engage
No
Mews
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
OneDine
Founded
2017
Country
United States
Website
onedine.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No