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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
Show appreciation to your dedicated customers by providing them with discounts, vouchers, cashback, and rewards tailored to their preferences. It's essential to analyze consumer behavior and modify your promotions to better suit their needs. Amplify your offers through targeted marketing strategies across email, social media, and push notifications. Enhance your mobile presence to connect with customers at any place and any time. Motivate current customers to advocate for your brand and attract new clientele. Ensure that your most lucrative customers feel valued and recognize them with fitting rewards. Utilizing face recognition technology alongside in-store marketing analytics allows businesses to categorize their customers, assess shopping patterns, and implement effective customer segmentation strategies. This innovative solution employs advanced sensors to conduct facial recognition and demographic analysis, including categorization based on facial features, age, gender, and ethnicity. By leveraging this technology, businesses can create more personalized experiences that resonate with their customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Clarabridge
Yes
Clarity Hotel Manager
Yes
Clock PMS+
Yes
Emburse Expense Professional
Yes
Frontdesk Anywhere
Yes
HiRUM PMS
Yes
Hotello
Yes
Infor HMS
Yes
Little Hotelier
Yes
Maestro PMS
Yes
Integrations
Clarabridge
No
Clarity Hotel Manager
No
Clock PMS+
No
Emburse Expense Professional
No
Frontdesk Anywhere
No
HiRUM PMS
No
Hotello
No
Infor HMS
No
Little Hotelier
No
Maestro PMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
LOYAX
Website
www.loyax.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
