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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
You can either utilize established customer loyalty card systems such as stamp cards or create a distinctive loyalty program tailored precisely to your specifications. If you have a clear vision for your loyalty scheme, that’s great; our point-based system is entirely customizable, allowing you to allocate various amounts of points for different actions like signing up, providing contact information, and using the card. You have the option to reward your most engaged customers with exclusive promotions, while also encouraging those who are less active by offering them enhanced discounts once they achieve certain milestones. This approach is particularly effective for VIP membership initiatives. Moreover, you can harness the power of word-of-mouth marketing by allowing current members to refer new ones, rewarding them for their efforts. You maintain total discretion over when a new member is recognized as a referral, such as requiring them to accumulate a specified number of points first. Additionally, LoyaltyDog offers ready-made loyalty programs for stamp cards, making it easy for you to implement a stamp card-based loyalty initiative. This flexibility ensures that your loyalty program aligns perfectly with your business goals and customer engagement strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agilysys Analyze
Yes
Avvio
Yes
Clarity Hotel Manager
Yes
Clock PMS+
Yes
Frontdesk Anywhere
Yes
Google Ads
Yes
GuestRevu
Yes
Little Hotelier
Yes
Maestro PMS
Yes
MyHMS
Yes
Integrations
Agilysys Analyze
No
Avvio
No
Clarity Hotel Manager
No
Clock PMS+
No
Frontdesk Anywhere
No
Google Ads
No
GuestRevu
No
Little Hotelier
No
Maestro PMS
No
MyHMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
LoyaltyDog
Country
Israel
Website
www.loyalty.dog
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
