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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
The Loyalty CRM software is designed to oversee all activities related to customer relationship management effectively. It evaluates customer types and their buying habits to streamline data collection from various sources. This software can be tailored to meet the specific needs of different businesses. Enhance your ability to attract, nurture, and retain customers with our versatile, user-friendly, all-encompassing Loyalty CRM solution. By providing in-depth insights into customer behavior, BAT’s Loyalty CRM can significantly boost your profits by identifying high spenders and preventing them from turning to competitors. Our cloud-based Loyalty CRM seamlessly connects with retail locations across the region, ensuring comprehensive engagement with your clientele. Equipped with the latest technological advancements, BAT’s signature Loyalty CRM software presents numerous options for businesses to explore, including loyalty programs, gift cards, referral initiatives, shared rewards, VIP programs, and much more. This flexibility allows companies to create tailored strategies that resonate with their unique customer base and improve overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Avvio
Yes
Clarity Hotel Manager
Yes
Clock PMS+
Yes
FortuneNext
Yes
Frontdesk Anywhere
Yes
GuestCentrix
Yes
IQware
Yes
Maropost Marketing Cloud
Yes
Medallia
Yes
Mitel Teamwork
Yes
Integrations
Avvio
No
Clarity Hotel Manager
No
Clock PMS+
No
FortuneNext
No
Frontdesk Anywhere
No
GuestCentrix
No
IQware
No
Maropost Marketing Cloud
No
Medallia
No
Mitel Teamwork
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
BlueApple Technologies
Country
India
Website
www.blueappleonline.com/our-solution/loyalty-crm
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
