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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Description

Transforming new patrons into consistent visitors while ensuring that regulars return frequently can be achieved through enticing loyalty benefits. Establish a devoted customer community that frequents your establishment and maintains steady sales by leveraging customer data to tailor unique experiences. The FreeKwent system operates entirely in a digital format, eliminating the need for customers to carry or swipe physical cards. Our loyalty program can be tailored to reflect your brand’s identity, allowing you to design offers, rewards, and discounts that fit your specifications. By integrating our loyalty program with your restaurant’s point of sale system, you can efficiently monitor customers’ purchases, distribute rewards, gifts, and manage points or redemptions seamlessly. Customers can easily enroll using their mobile numbers or email addresses to start enjoying loyalty perks. Members have the convenience of checking their account status or redeeming offers through our website or mobile app. Moreover, FreeKwent supports various loyalty options, including monetary incentives and visit frequency, which motivate your customers to remain engaged with the program over time. This comprehensive approach not only enhances customer satisfaction but also fosters long-term relationships that benefit your business’s growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Agilysys Analyze Yes 
Cenium Yes 
Clarity Hotel Manager Yes 
Clock PMS+ Yes 
Delphi Yes 
FortuneNext Yes 
Google Ads Yes 
Hotello Yes 
Maropost Marketing Cloud Yes 
Medallia Yes 
Mews Yes 
Mitel Teamwork Yes 
Opera Yes 
SIHOT Yes 
STR Yes 
SpaSoft Yes 
Stayntouch PMS Yes 
SynXis Yes 

Integrations

Agilysys Analyze No 
Cenium No 
Clarity Hotel Manager No 
Clock PMS+ No 
Delphi No 
FortuneNext No 
Google Ads No 
Hotello No 
Maropost Marketing Cloud No 
Medallia No 
Mews No 
Mitel Teamwork No 
Opera No 
SIHOT No 
STR No 
SpaSoft No 
Stayntouch PMS No 
SynXis No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Vendor Details

Company Name

mKonnekt

Country

United States

Website

www.mkonnekt.com/freekwent-restaurant-loyalty-program/

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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