Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
Transform your loyalty approach into a dynamic reality that fosters enduring customer connections, boosts your revenue, and enhances your brand's reputation. Our all-inclusive platform allows you to implement a loyalty program akin to those of leading brands in just a matter of days, rather than months. Elevate the customer experience beyond mere loyalty with our comprehensive solutions for listening, feedback, referrals, and gamification, enabling you to expand your engagement strategies. Seize every chance to connect meaningfully with your audience by utilizing automated, targeted campaign messages that resonate at crucial moments. With our consumer-focused CRM, you gain an all-encompassing understanding of customer profiles, spending habits, and much more. This empowers your team to provide the highest level of customer service possible. Additionally, our gift card feature with cash value serves as an effective revenue-generating model, allowing customers to promote your brand through gifting to their friends and family. Ultimately, enhancing customer engagement and loyalty can lead to a thriving business ecosystem.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Clarabridge
Yes
Emburse Expense Professional
Yes
Google Ads
Yes
HiRUM PMS
Yes
Little Hotelier
Yes
Maestro PMS
Yes
Medallia
Yes
Mews
Yes
RMS Cloud
Yes
ResortSuite PMS
Yes
Integrations
Clarabridge
No
Emburse Expense Professional
No
Google Ads
No
HiRUM PMS
No
Little Hotelier
No
Maestro PMS
No
Medallia
No
Mews
No
RMS Cloud
No
ResortSuite PMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
EBER
Founded
2015
Country
Singapore
Website
eber.co
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes