Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
We simplify the process of tailoring your customers' financial experiences. Cyder enhances financial institutions by creating customized loyalty programs that gather data for marketing in an ethical manner. This user-friendly and adaptable loyalty initiative rewards customers for their routine banking activities and interactions with partner brands. Additionally, we offer a bespoke browser extension designed to safeguard your customers' privacy while incentivizing them for sharing their information. Cyder operates as a robust flywheel that enhances customer experience and interaction, all while delivering exceptional insights to you. Members can enjoy complimentary access to a loyalty program and browser tools that assist them while shopping and browsing online. Join your customers on their online purchasing journeys, providing support in the background. With the data collected being ethically sourced from users who voluntarily share it for rewards, you gain comprehensive insights into each individual customer. This innovative approach not only fosters trust but also cultivates long-term relationships with your clientele.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agilysys Analyze
Yes
Clock PMS+
Yes
FortuneNext
Yes
HiRUM PMS
Yes
Infor HMS
Yes
Maestro PMS
Yes
Maropost Marketing Cloud
Yes
Medallia
Yes
Mews
Yes
Opera
Yes
Integrations
Agilysys Analyze
No
Clock PMS+
No
FortuneNext
No
HiRUM PMS
No
Infor HMS
No
Maestro PMS
No
Maropost Marketing Cloud
No
Medallia
No
Mews
No
Opera
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
Cyder
Founded
2022
Country
United States
Website
www.getcyder.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No