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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Description

We simplify the process of tailoring your customers' financial experiences. Cyder enhances financial institutions by creating customized loyalty programs that gather data for marketing in an ethical manner. This user-friendly and adaptable loyalty initiative rewards customers for their routine banking activities and interactions with partner brands. Additionally, we offer a bespoke browser extension designed to safeguard your customers' privacy while incentivizing them for sharing their information. Cyder operates as a robust flywheel that enhances customer experience and interaction, all while delivering exceptional insights to you. Members can enjoy complimentary access to a loyalty program and browser tools that assist them while shopping and browsing online. Join your customers on their online purchasing journeys, providing support in the background. With the data collected being ethically sourced from users who voluntarily share it for rewards, you gain comprehensive insights into each individual customer. This innovative approach not only fosters trust but also cultivates long-term relationships with your clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Agilysys Analyze Yes 
Clock PMS+ Yes 
FortuneNext Yes 
HiRUM PMS Yes 
Infor HMS Yes 
Maestro PMS Yes 
Maropost Marketing Cloud Yes 
Medallia Yes 
Mews Yes 
Opera Yes 
RMS Cloud Yes 
Rezcontrol Yes 
RoomKeyPMS Yes 
SIHOT Yes 
Smart Hotel Software Yes 
SpaSoft Yes 
Stayntouch PMS Yes 
WebRezPro Yes 
Windsurfer CRS Yes 

Integrations

Agilysys Analyze No 
Clock PMS+ No 
FortuneNext No 
HiRUM PMS No 
Infor HMS No 
Maestro PMS No 
Maropost Marketing Cloud No 
Medallia No 
Mews No 
Opera No 
RMS Cloud No 
Rezcontrol No 
RoomKeyPMS No 
SIHOT No 
Smart Hotel Software No 
SpaSoft No 
Stayntouch PMS No 
WebRezPro No 
Windsurfer CRS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Vendor Details

Company Name

Cyder

Founded

2022

Country

United States

Website

www.getcyder.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

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