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Description
Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations.
Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings.
Description
Amadeus’s iHotelier Booking Engine 4.0™ effectively transforms visitors into confirmed guests while maximizing the performance of your direct web channel. It provides a streamlined, user-friendly, and responsive experience across various devices, ensuring that direct bookings are both quick and effortless. With interactive message displays and clear calls to action, guests are guided smoothly through the booking process. The platform also enhances guest engagement through targeted merchandising of additional services and upgrades, making the experience more personalized. For users who have abandoned their bookings, iHotelier offers an appealing recapture and re-engagement strategy that simplifies the completion of their reservations. Utilizing an award-winning mobile-first design, it ensures a straightforward and engaging booking experience on Brand.com. The intuitive interactive navigation bar further aids users in effortlessly navigating the booking flow. Additionally, automated form fields and credit card image capture streamline the checkout process, effectively decreasing abandonment rates while enhancing customer satisfaction. Furthermore, the overall approach not only emphasizes efficiency but also prioritizes the guest’s journey, creating a lasting impression that encourages repeat business.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
5stelle*
Amadeus LinkHotel
ArpónWin Surfing
Google Ads
HiJiffy
IDeaS G3 RMS
Maestro PMS
Opera
RDPWin
SIHOT
Integrations
5stelle*
Amadeus LinkHotel
ArpónWin Surfing
Google Ads
HiJiffy
IDeaS G3 RMS
Maestro PMS
Opera
RDPWin
SIHOT
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$300 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/cendyn-crm/
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.travelclick.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management