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Description
Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations.
Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings.
Description
Boost your revenue and enhance productivity using our generative AI while simplifying operations and minimizing costs through various messaging platforms like WhatsApp, SMS, and email. Facilitate early check-ins via weblink, allowing guests to upload documents and provide their preferences even before they arrive. Present opportunities for upgrades, food and beverage options, and other amenities ahead of their arrival and throughout their entire stay. Share a personalized hotel web app with guests, containing all the necessary information at their fingertips. Notify guests about checkout, provide invoices, and enable them to pay and check out directly from their rooms. Implement highly tailored and segmented promotions to maximize rebookings and marketing revenue. Efficiently track guest requests and ensure prompt delivery of services while keeping all departmental staff informed about ongoing activities. This streamlined communication fosters a cohesive environment that enhances the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cloudbeds
No
Google Ads
Yes
Guesty
No
Hapi
No
HiJiffy
Yes
Hotelogix
No
Mews
No
Misterbooking PMS
No
Opera
Yes
RMS Cloud
No
Integrations
Cloudbeds
Yes
Google Ads
No
Guesty
Yes
Hapi
Yes
HiJiffy
No
Hotelogix
Yes
Mews
Yes
Misterbooking PMS
Yes
Opera
No
RMS Cloud
Yes
Pricing Details
Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.
Free Trial
No
Free Version
No
Pricing Details
$3.50 per room per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/cendyn-crm/
Vendor Details
Company Name
Repup
Founded
2014
Country
India
Website
www.xperium.ai/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
No
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No
