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Description
Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations.
Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings.
Description
TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier
Integrations
Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/cendyn-crm/
Vendor Details
Company Name
TripSee
Founded
2010
Country
United States
Website
www.tripsee.travel/concierge/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental