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Description
Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations.
Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings.
Description
SynXis® CRS by Hospitality Solutions is a next-generation reservation management platform designed to unify hotel distribution, revenue optimization, and guest experience. As the digital core of a hotel’s tech stack, it centralizes control of availability, rates, and inventory across hundreds of booking channels and property locations. SynXis helps operators synchronize data, minimize overbookings, and enhance rate accuracy while maintaining brand and chain standards. The system is built on a secure, cloud-based foundation with tokenized payment processing, compliance safeguards, and automation that reduces manual work. With more than 100 certified APIs and 600+ system connections, SynXis integrates effortlessly with PMS, RMS, and other hospitality technologies to create a complete operational ecosystem. Its configurable Studios let hoteliers tailor tools for distribution, retailing, and guest engagement, adapting to both independent hotels and global chains. Backed by comprehensive onboarding, training, and global support, SynXis ensures a smooth transition from legacy systems. By consolidating complex operations into one intelligent interface, it helps hoteliers maximize revenue and efficiency while exceeding guest expectations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ANIXE Resfinity
No
ASI PMS
No
Canary Digital Tipping
No
Cendyn CMS
No
Cendyn CRM
No
Cendyn Guestrev
No
Cendyn Revintel
No
Check-Inn PMS
No
Cvent Event Management
No
Google Ads
Yes
Integrations
ANIXE Resfinity
Yes
ASI PMS
Yes
Canary Digital Tipping
Yes
Cendyn CMS
Yes
Cendyn CRM
Yes
Cendyn Guestrev
Yes
Cendyn Revintel
Yes
Check-Inn PMS
Yes
Cvent Event Management
Yes
Google Ads
No
Pricing Details
Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/cendyn-crm/
Vendor Details
Company Name
Sabre
Founded
1960
Country
United States
Website
www.sabrehospitality.com/synxis-central-reservation-system/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
No
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
