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Description
Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations.
Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings.
Description
A Property Management System (PMS) is essential software for hotel management, facilitating tasks like reservations, availability tracking, occupancy management, check-ins and check-outs, managing guest images and contacts, as well as generating reports. This software is utilized within individual hotels to streamline on-site operations effectively. In an increasingly competitive and dynamic hospitality industry, hotels demand efficient, user-friendly software solutions that address all aspects of their operations to enhance productivity and satisfy the expectations of modern travelers. Consequently, implementing an advanced Property Management System has become vital for hospitality enterprises. The InnGenius PMS solution empowers hoteliers to focus on their core mission: providing exceptional guest experiences while achieving their financial goals in terms of revenue and profitability. By leveraging such technology, hotels can not only enhance service delivery but also adapt swiftly to changing market trends.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Ads
Yes
HiJiffy
Yes
Opera
Yes
PayPal
No
SIHOT
Yes
Sojern Traveler Platform
Yes
SynXis
Yes
Triptease
Yes
Vrbo
No
Whistle Messaging
No
Integrations
Google Ads
No
HiJiffy
No
Opera
No
PayPal
Yes
SIHOT
No
Sojern Traveler Platform
No
SynXis
No
Triptease
No
Vrbo
Yes
Whistle Messaging
Yes
Pricing Details
Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.
Free Trial
No
Free Version
No
Pricing Details
$59.50/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/cendyn-crm/
Vendor Details
Company Name
Inngenius
Founded
2014
Country
United States
Website
www.inngeniuspms.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
No
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
