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Average Ratings 0 Ratings
Description
Understand the true perceptions of your customers regarding your brand compared to your own insights. Our exceptional customer experience platform empowers you to create detailed customer journey maps, develop personas, manage CX initiatives, and seamlessly integrate Voice of Customer (VoC) data. With your CX program actively in progress, we guide you through the creation of journey maps, the execution of your CX program, and the formulation of actionable plans. Your CX strategy is easily accessible through our Cemantica Platform, designed for crafting journey maps and overseeing your CX efforts. Construct your customer journey map, enhance your CX initiatives, and consolidate your VoC data all within a single, robust platform! Experience the reality and strength of Cemantica, where customer insights come alive. By utilizing our tools, you can transform the way you understand and engage with your customers.
Description
IOctopus, an online mindmapping service, follows the principles of Tony Busen. It helps you to get into a flow state and conduct a brainstorm. It's great for solo or team use. You can focus on your goals and create quickly without distraction. Users appreciate the intuitive and pleasant interface, without buttons cluttering the screen. This encourages users to concentrate on their thoughts. Organic flexible branches that can be adjusted in thickness. You can create your own icon. Links and relationships can be drawn with or without arrows. Real-time collaboration as in the game. Save time with Chat GPT's artificial intelligence. Plugins allow you to add any functionality. IOctopus lets you see and understand details as well as the entire picture in a single glance. And it makes you more productive.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$54 per month
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cemantica
Founded
2016
Country
Israel
Website
www.cemantica.com
Vendor Details
Company Name
IOctopus
Founded
2020
Country
Georgia
Website
ioctopus.online/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Mind Mapping
Brainstorming
Flowchart
Presentation Tools
Project Planning
Publishing / Sharing
Templates
Product Features
Mind Mapping
Brainstorming
Flowchart
Presentation Tools
Project Planning
Publishing / Sharing
Templates