Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Celebros has developed a robust recommendation engine that effectively understands your product inventory and proposes relevant items to enhance your customers' shopping experience. Its Cross Sell feature utilizes sophisticated merchandising technology that analyzes real-time search data and user behavior, suggesting complementary products from your catalog as shoppers navigate from the landing page to their shopping carts. This innovative tool empowers customers to discover and buy additional items that pair well with their current selections. By leveraging advanced natural language processing algorithms and historical purchase data, Cross-Sell provides tailored product recommendations that can help boost your average order value (AOV) and create a more customized shopping journey. Moreover, the system allows you to configure the recommendations to align with your specific merchandising strategies, recognizing that different categories, brands, and SKUs require unique approaches rather than a one-size-fits-all solution. This level of personalization not only enhances customer satisfaction but also drives repeat business by fostering a more engaging shopping environment.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX No 
NTT Cloud Communications No 
NiCE Workforce Management (WFM) No 
Salesforce No 
TCS BaNCS No 
Zendesk No 

Integrations

Genesys Cloud CX Yes 
NTT Cloud Communications Yes 
NiCE Workforce Management (WFM) Yes 
Salesforce Yes 
TCS BaNCS Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Celebros

Country

United States

Website

celebros.com

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Alternatives

Alternatives

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