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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Enhance your digital transformation and omnichannel strategy with Cegid Retail’s Unified Commerce and POS platform, tailored specifically for specialty retailers in various industries. Enable the swift and effective implementation of omnichannel services such as Click & Collect and Ship from Store. Revitalize your store operations and empower sales associates to embrace their evolving roles. Streamline inventory management to achieve a unified view of stock across your organization. Facilitate more flexible and informed decision-making to deliver an exceptional customer experience. Innovate your fulfillment strategies and oversee production, wholesale, and retail activities efficiently. Take full control of your operations, from product development to omnichannel distribution. Cegid’s retail management solutions offer a blend of rapid deployment and significant flexibility, allowing you to create product offerings, manage suppliers, set pricing strategies, and handle orders through mobile devices, in addition to overseeing logistics and stock allocation. By leveraging these capabilities, retailers can remain competitive in an ever-changing market landscape.

Description

Customer loyalty acts like compound interest in the retail sector. Omneo equips your customers with the necessary tools to actively participate in the sharing and management of the zero-party data essential for today’s services while facilitating a seamless transition for their future interactions. Additionally, Omneo empowers your team with the insights and resources needed to provide personalized service, ensuring that both current and future customer experiences are relevant and immensely valuable. The platform offers retail brand teams advanced technology, expert guidance, and comprehensive support to significantly enhance customer engagement, loyalty, and advocacy. By enabling innovative interactions, Omneo fosters discovery and rewards exceptional staff performance. Specifically tailored for retailers, Omneo allows both businesses and customers to privately collect, manage, and exchange zero-party data. This empowers your team to craft engaging, convenient, and meaningful services and experiences, ultimately captivating customers and building enduring loyalty. In a rapidly evolving market, leveraging such capabilities can set your brand apart and solidify lasting customer relationships.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics No 
Beamy Yes 
BigCommerce No 
Enrich CRM Yes 
Expensya Yes 
Mercateam Yes 
My DSO Manager Yes 
Najar Yes 
NetSuite No 
Nomalys Yes 
OpCon Yes 
Patchworks Yes 
ReadySTORE POS Yes 
Retail Express No 
Rise Up Yes 
Salesforce No 
Shopify No 
Uptix Yes 
VIDchain Yes 
VIDsigner Yes 

Integrations

Adobe Analytics Yes 
Beamy No 
BigCommerce Yes 
Enrich CRM No 
Expensya No 
Mercateam No 
My DSO Manager No 
Najar No 
NetSuite Yes 
Nomalys No 
OpCon No 
Patchworks No 
ReadySTORE POS No 
Retail Express Yes 
Rise Up No 
Salesforce Yes 
Shopify Yes 
Uptix No 
VIDchain No 
VIDsigner No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cegid

Founded

1983

Country

France

Website

www.cegid.com/global/solutions/retail-and-distribution/

Vendor Details

Company Name

Omneo

Founded

2010

Country

Australia

Website

omneo.io

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

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