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Average Ratings 0 Ratings
Description
Cedri functions as an AI receptionist tailored specifically for small businesses in Canada, operating around the clock to handle calls in both English and French, while simultaneously securing appointments for callers without the need to leave a message. This service provides you with a local Canadian phone number where customers can easily schedule, modify, or cancel appointments, inquire about services, operating hours, and pricing, and can even be directed to a human representative when necessary. Both you and your clients receive a text message confirmation, and returning callers are promptly recognized for a personalized experience.
Cedri is pre-configured for various industries, boasting templates for over 100 different types of businesses, including but not limited to plumbing services, dental offices, hair salons, and dining establishments, using the specific terminology that resonates with your customers. Each call is documented with a summary and a complete transcript accessible via iPhone and Android applications, as well as through a web platform, ensuring all communications are easily retrievable. Additionally, your bookings can seamlessly sync with Google Calendar and Outlook in beta, with all transcripts and appointment records securely stored within Canada’s borders.
The service is offered at a competitive rate of CA$18.99 per month, which includes up to 30 answered calls, eliminating per-minute fees and contractual obligations for users. It’s an efficient solution to enhance customer engagement and streamline appointment management for businesses of all sizes.
Description
Nextiva XBert serves as an AI-driven assistant for managing customer interactions, functioning as an answering service, receptionist, and support agent available around the clock to handle calls, texts, chats, and emails. It welcomes callers, responds to inquiries, schedules and reschedules appointments, collects lead information, and addresses common issues independently, escalating matters only when they exceed the AI's capability or involve sensitive topics.
XBert enhances its performance by analyzing your business website, services, operational hours, and frequently asked questions, continually refining its responses based on real user interactions. It integrates voice, text, and chat into a singular conversation thread, ensuring that context is maintained across different communication channels. Constructed on Nextiva's robust enterprise platform, it adheres to compliance standards like PCI DSS, HIPAA, and GDPR, while also providing functionalities such as complete call recording and transcription, along with customizable limits on its operational scope.
Starting at approximately $99 per month for a specified number of AI conversations, XBert can be set up within minutes without the need for any coding skills, making it accessible for a wide range of businesses. Moreover, its adaptability means that it can grow and evolve with your business's needs over time.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Nextiva
No
Pricing Details
$18.99 CAD/month
Free Trial
No
Free Version
No
Pricing Details
$15/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cedri Inc.
Founded
2026
Country
Canada
Website
cedri.ca
Vendor Details
Company Name
Nextiva XBert
Founded
2025
Country
United States
Website
www.nextiva.com/products/ai-receptionist