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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Cedri functions as an AI receptionist tailored specifically for small businesses in Canada, operating around the clock to handle calls in both English and French, while simultaneously securing appointments for callers without the need to leave a message. This service provides you with a local Canadian phone number where customers can easily schedule, modify, or cancel appointments, inquire about services, operating hours, and pricing, and can even be directed to a human representative when necessary. Both you and your clients receive a text message confirmation, and returning callers are promptly recognized for a personalized experience. Cedri is pre-configured for various industries, boasting templates for over 100 different types of businesses, including but not limited to plumbing services, dental offices, hair salons, and dining establishments, using the specific terminology that resonates with your customers. Each call is documented with a summary and a complete transcript accessible via iPhone and Android applications, as well as through a web platform, ensuring all communications are easily retrievable. Additionally, your bookings can seamlessly sync with Google Calendar and Outlook in beta, with all transcripts and appointment records securely stored within Canada’s borders. The service is offered at a competitive rate of CA$18.99 per month, which includes up to 30 answered calls, eliminating per-minute fees and contractual obligations for users. It’s an efficient solution to enhance customer engagement and streamline appointment management for businesses of all sizes.

Description

FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Calendly No 
Cliniko No 
Fergus No 
Google Calendar No 
HubSpot CRM No 
Microsoft 365 No 
ServiceM8 No 

Integrations

Calendly Yes 
Cliniko Yes 
Fergus Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
ServiceM8 Yes 

Pricing Details

$18.99 CAD/month
Free Trial No 
Free Version No 

Pricing Details

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cedri Inc.

Founded

2026

Country

Canada

Website

cedri.ca

Vendor Details

Company Name

Digital Waves

Country

New Zealand

Website

www.firstvoice.co.nz

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Product Features

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